Welcome to the World of Care!
Your Information. Your Rights. Our Responsibilities.
1. Introduction. Doctor AP. (“Doctor AP”, “we”, “us”, or “our”) operates the website located at www.DoctorAP.com/Urgentcare , other related websites and mobile applications (collectively, the “Site”). Through these sites, we operate various online services and Platforms that enable members (“Members”) to receive Healthcare Accessibility Solutions to Members . This Online Privacy Policy (“Privacy Policy’) explains Doctor AP’s privacy practices that apply to the services (collectively, the “Services”) we provide through our Sites.
Please read the Privacy Policy carefully so that you can understand how Doctor AP collects, uses, and discloses information from and/or about you when you use a Site or the Services. If you do not understand any aspect of our Privacy Policy, please feel free to contact using the information found at the end of the Privacy Policy.
This Privacy Policy is a part of the Doctor AP Terms of Use so by accepting the Terms of Use, you are consenting to the use and disclosure of your personal information as outlined in this Privacy Policy.
Doctor AP is the sole owner of the information collected on the Websites. We are responsible to illegal, share, transfer or rent any personal information to others in ways different from what is disclosed in this Privacy Policy, the Terms & Conditions and the Terms of Use. Doctor AP collects information from you on the "Sign Up" and "Registration" pages ("Profile Pages") of the Website. Doctor AP reserves the rights to collect, disseminate, sell or otherwise disclose non-personal information provided by you.
Third Party Sites. This site contains links to other sites. Doctor AP does not share personal information with those sites, unless specifically authorized by you. Doctor AP is not responsible for the privacy policies of any site linked to this website and not wholly owned and controlled by Doctor AP (Pvt) Ltd. We aim to work with trusted partners and organizations which are also bound laws governing privacy and security; however, we encourage users to be aware when you leave our Site and to review any privacy policy of a non-Doctor AP site.
The Personal Information we collect or maintain may include:
Important Definitions. When we use the term “Personal Information” in this Privacy Policy, we mean information about you that is personally identifiable to you, such as your contact information (e.g., name, address, email address, or telephone number), personally identifiable health or medical information (“Health Information”), and any other non-public information that is associated with such information (collectively, “Personal Information”). When we use the term “De-Identified Information”, we mean information about you but that does not identify you.
- Your name, age, email address, username, password, Credit Card/ Debit Card and other registration information.
- Health Information that you provide us, which may include information or records relating to your medical or health history, health status and laboratory testing results, diagnostic images, and other health related information.
- Health information about you prepared by the health care provider(s) who provide the Services through the Site such as medical records, treatment and examination notes, and other health related information.
- Billing information that you provide us.
- Information about the computer or mobile device you are using, such as what Internet browser you use, the kind of computer or mobile device you use, and other information about how you use the Site.
Other information you input into the Site or related services
HOW WE COLLECT INFORMATION?
The methods by which We collect Your Information include but are not limited to the following:
- (i) When You register on Our Website,
- (ii) When You create a profile on Our Website or as part of Services
- (iii) When You provide Your Information to us,
- (iv) When You use the features on Our Website and/or when You use Services,
- (v) When You access Website or Services,
- (vi) By use of cookies (discussed below).
We may use your Personal Information for the following purposes (subject to applicable legal restrictions):
- To provide you with the Services
- To improve the services offered – by performing quality reviews and similar activities
- To create De-identified Information such as aggregate statistics relating to the use of the Service
- To notify you when Site updates are available,
- To market and promote our Site and the Services offered to you through the Site
- To fulfill any other purpose for which you provide us Personal Information
- For any other purpose for which you give us authorization
You can “opt out” of receiving direct marketing or market research information by emailing us at privacy@Doctor AP.com.
We may also disclose Personal Information that we collect or you provide as permitted or allowed by law, as follows:
- To our wholly owned subsidiary, Breakthrough, and affiliated medical groups.
- To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
- As required by law, which can include providing information as required by law, regulation, subpoena, court order, legal process or government request.
- When we believe in good faith that disclosure is necessary to protect your safety or the safety of others, to protect our rights, to investigate fraud, or to respond to a government request.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Doctor AP’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personal Information maintained by the Site is among the assets transferred.
Information we collect via technology: As you use the Site or the Service, certain information may be passively collected by Cookies, navigational data like Uniform Resource Locators (URLs) and third party tracking services, including:
- Site Activity Information. We may keep track of some of the actions you take on the Site, such as the content of searches you perform on the Site.
- Access Device and Browser Information. When you access the Site from a computer or other device, we may collect anonymous information from that device, such as your Internet protocol address, browser type, connection speed and access times.
- Cookies. A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the Site again, the cookie allows that site to recognize your browser. Cookies may store unique identifiers, user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some Site features or services may not function properly without cookies. We use cookies to improve the quality of our service, including for storing user preferences, tracking user trends and providing relevant advertising to you.
- Real-Time Location. Certain features of the Site use GPS technology to collect real-time information about the location of your device so that the Site can connect you to a health care provider who is licensed or authorized to provide services in the state where you are located.
- Google Analytics. We use Google Analytics to help analyze how users use the Site. Google Analytics uses Cookies to collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to the Site. We use the information we get from Google Analytics only to improve our Site and Services. Google Analytics collects only the IP address assigned to you on the date you visit the Site, rather than your name or other personally identifying information. Although Google Analytics plants a persistent Cookie on your web browser to identify you as a unique user the next time you visit the Site, the Cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to the Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.
De-Identified Information. We may use De-Identified Information created by us without restriction.
Modification of Information. You can update some of your personal information through our Site. Requests to modify any information may also be submitted directly to privacy@Doctor AP.com
Deletion of Information. You can close your online account by emailing us at privacy@Doctor AP.com. If you close your account, we will no longer use your online account information or share it with third parties. We may, however, retain a copy of the information for archival purposes, and to avoid identity theft or fraud.
Report Violations. You should report any security violations to us by sending an email to privacy@Doctor AP.com
A Special Note about Children and Minors: Doctor AP does not knowingly allow individuals under the age of 18 to create accounts that allow access to our Site or use the Services. If you are below the age of 18 you are not permitted to use this Site or the Services..
Questions and How to Contact Us. If you have any questions, concerns, complaints or suggestions regarding or Privacy Policy or otherwise need to contact us, please email us at privacy@DoctorAP.com.